Intake Supervisor, RN

Company: Prospect Medical Holdings
Location: Bellflower
Posted on: June 23, 2022

Job Description:

Current Employees Click Current employees can apply directly through the Internal Careers Center online for Prospect Medical job openings in California. For a streamlined application process, all you need is your four-digit employee ID number and a digital copy of your r--sum-- handy before you apply.Note: Internal applicants not eligible for any Sign On Bonus. Intake Supervisor, RNWe are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.The Intake Supervisor RN is a Registered Nurse who provides direct management, oversight, and supervision of essential functions of the Intake Coordinators and the department. Works in collaboration with the patient care team, referral partners, and hospital/system leaders both internal and external to the organization to ensure smooth and appropriate transfers and admissions into the facility. Ensures accuracy of information provided, acts as a point of escalation and liaison for the Intake Coordinator LVN, ensures quality patient care, and anticipates the needs for patients such as education and placement to the proper care setting. Responsible for all activities and communication involving transfers and admissions into the facility. Works independently at high level, is a self-starter, and can manage all aspects of the Center both currently and future state. Conducts all duties in compliance with the Joint Commission, State and Federal regulatory criteria. Maintains knowledge of hospital policy and procedures. Provides a safe environment for patients, visitors, and others. Maintains confidentiality of patients, families, employees, and visitors.Job Responsibilities/Duties

• Oversees and coordinates the daily operations for successfully admitting and transferring a patient. Demonstrates advanced level of clinical expertise, strong leadership, and collaborative skills in dealing with staff and members of the healthcare team. -Acts as a coach and positive role model for staff by establishing and maintaining a safe work environment that fosters positive morale. Coordinates, facilitates, or engages the patient intake process using excellent customer service skills with all personnel involved. Acts as a key point of contact for staff and all team members in the patient admission process. Validates and audits the admission process, ensures the appropriate level of care for patients. Oversees coordination of bed availability and bed needs across Alta Hospitals. Works with patient access to ensure a smooth process for financial clearance and appropriate documentation and approvals for revenue cycle management -
• Develops key relationships in the community to ensure smooth and appropriate admissions and transfers. Understands services provided across all Alta Hospitals. Works with marketing and business development to evaluate the market to anticipate needs and ensure appropriate access points for patients.
• Focuses on process improvement by maintaining knowledge of process and procedures. Creates and modifies processes to ensure a safe and smooth admission as needed. Initiates meetings with key stakeholders to ensure appropriate care coordination. Attends key meetings, reviews, and develops training materials, identifies, and works to resolve system problems. Updates education based on current best practices.
• Coordinates and creates data and reports for transparency, engagement, and process improvement. Oversees the team tracking of necessary data and ensures information is appropriate for operations improvement. Updates tracking documents based on operational needs and process evaluations.
• Maintains professionalism and ensures staff maintain a high level of professionalism.
• Other duties as assignedQualificationsMinimum Education: Bachelor of Science in Nursing (BSN) required. Master's Degree in Nursing or related field (Health Administration, Business, Public Health, or Management) preferred.Minimum Experience: At minimum of one (1) year in a leadership role in a hospital environment required. Five (5) years of Nursing experience in an acute care, psychiatric or behavioral health work environment requited. Ability to exercise professional judgment. Excellent written and verbal communication skills in English. Strong time management skills and ability to effectively prioritize tasks. Ability to multitask and maintain a work pace appropriate to workload. Computer literacy and proficiency. Must demonstrate customer service skills appropriate to the job. Understanding of patient acuity and appropriate levels of care. Five (5) years of progressive management experience in a hospital environment preferred. Bilingual skills to communicate effectively with patients and families preferred. Prior experience working in a Transfer Center/Call Center; Admitting or Intake environment preferred.Req. Certification/Licensure: Active, current, and unencumbered Licensure as a Registered Nurse in the State of California required. -AHA Basic Life Support required. Hospital Fire and Life Safety Card (Los Angeles Only Required).Employee Value PropositionProspect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group -maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, -and many executives contribute to our continued efforts. As a member of our highly effective team of professionals, benefit eligible positions will receive:
  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insuranceHow to ApplyTo apply for this role, or search our other openings, please visit - -and click on a location to begin your journey to a new career with us!We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.EEOC is the Law: -Keywords: Acute Care Hospital, Coord, Admin Clerical, Registerd Nurse, Nursing, RN, Nuring Indirect Care, - Other Administrative Services Position SummaryEmployment Status: -Regular Full-timeShift: -DaysWork Schedule: -Monday - FridayAddress: -Bellflower - 9542 Artesia Boulevard -Share

Keywords: Prospect Medical Holdings, Bellflower , Intake Supervisor, RN, Healthcare , Bellflower, California