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Physician Scheduling Clerk / Bilingual

Company: Kaiser Permanente
Location: Bellflower
Posted on: November 16, 2023

Job Description:

No information available at this time.

Essential Responsibilities:

  • Ensures the consistent and efficient operation of the medical office schedules, hospital call rotation, and special procedure and/or operating room assignments for primary care departments (Family Proactive, Pediatrics, OB/GYN, Internal Medicine, Allergy and dermatology) at 10+ locations throughout the service area.
  • Coordinates the departmental physician and physician-extender schedules.
  • Initiates and prepares and implements the monthly provider schedules for various departments.
  • Enters data into the regional CARE System program.
  • Distributes the provider master schedules to providers, medical office administration and ancillary support services (i.e. Surgery Scheduling) in a timely manner.
  • Coordinates all departmental master schedule changes.
  • Solely responsible for ensuring accurate, complete and timely schedules, subject to the approval of the Module Coordinators and/or Chiefs of Service.
  • Bi-monthly, will compute all worked hours and non-worked physician hours (AT/ET).
  • Responsible for compiling each physician's bi-monthly payroll.
  • Completes a Regional Positive Time Report for each physician.
  • Data input of vital physician payroll data into the Regional Physician Pay roll System.
  • Administrative Duties: Coordinates physician and physician -extender's monthly medical office schedule, hospital call rotation, special procedure and/or operating room assignments that meets both the patient and provider access needs.
  • Makes appropriate schedule changes for medical office, hospital call rotation, special procedure and/or operating room, keeping appointment levels at their optimum.
  • Develops a check and balance system to ensure schedule changes are made correctly and that those departments affected by these changes are notified immediately.
  • Monitors and follows up with all schedule changes assigned to appointment personnel.
  • Maintains and balances an equitable call schedule within the department.
  • Prepares and maintains holiday call schedules for physicians, making all calls equitable in rotation.
  • Adheres to area and departmental Policies and Procedures and still keep all aspects of the schedules functioning smoothly.
  • Coordinates and develops, along with the chief of each department, provider master schedules 3 months prior to activating those schedules in Regional CARE system.
  • Ensures that the Physician Scheduling Policy and Procedures are followed when developing and maintaining provider profiles.
  • Confirms physician time against master Schedules and actual CARE appointments schedules.
  • Accurately records all physician payroll information on the Regional Positive Time Reports.
  • Accurately reports all direct and indirect physician hours via the regional payroll system.
  • Independently prepares and maintains physician and physician-extender medical office schedules, hospital call rotation, and special procedure and/or operating room assignments for multiple providers; distributes schedules according to established procedures.
  • Implements and expedites all physician and physician-extender's schedule changes and coordinates absences such as VL, SL, and/or requests for time off, to ensure adequate coverage for all medical areas.
  • Follows up with appointment personnel to ensure that all schedule changes were completed in a timely and accurate manner.
  • Notifies appropriate medical office and hospital personnel when schedule changes occur.
  • Enters and/or oversees the entry of provider master schedules into Regional CARE System and updates data as required by Physician Scheduling and Procedures.
  • Ensures that physicians and physician-extenders arrange for their own medical office and hospital call coverage in the event of their absence, according to the departmental policies and procedures.
  • Develops physician and physician-extender profiles (schedules) for new providers following departmental policies and procedures as established by the Chief of Service.
  • Computes physician worked on non-worked hours onto Positive Time Reports according to established policy and procedures.
  • Prepares and distributes physician's copy of Positive Time Reports bi-monthly.
  • Monitors and controls physician overtime; obtains appropriate authorizations for call backs; ensure provider's appropriate use of indirect not-worked time and indirect worked time.
  • Enters physician payroll information into the Regional Payroll System.
  • Reviews and maintains personal data listings of per diems physician to ensure accuracy of telephone numbers and addresses.
  • Conducts orientation with new providers, to acquaint him/her with Physician Scheduling role and responsibilities.
  • Establishes and maintains appropriate department files and records.
  • Will ensure accuracy and confidentiality of all records.
  • Collects, prepares and distributes statistical data as required.
  • Composes and types interoffice memorandums, as required.
  • Perform other duties as required.

    Pay Grade: 14

    Basic Qualifications:


  • Minimum two (2) years of recent direct experience with demonstrates computer literacy.
  • Minimum two (2) years of recent experience on a computerized appointment system or equivalent experience.

    • N/A.
      License, Certification, Registration

      • N/A.

        Additional Requirements:

        • Ability to understand and communicate effectively and diplomatically with all levels of personnel.
        • Adaptability to constant schedule changes and modification of the provider's schedules.
        • Ability to perform multiple tasks in a heavy workload environment.
        • Master scheduling experience.
        • Physician payroll experience.
        • Ability to meet scheduling deadlines.
        • General knowledge of organizational procedures and the ability to apply them to various situations.

          Preferred Qualifications:

          • N/A.

            • This is an on call position, days and hours may vary.

              Primary Location: California,Bellflower,Bellflower Medical Offices
              Scheduled Weekly Hours: 1
              Shift: Day
              Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
              Working Hours Start: 06:30 AM
              Working Hours End: 03:00 PM
              Job Schedule: Call-in/On-Call
              Job Type: Standard
              Employee Status: Regular
              Employee Group/Union Affiliation: B01-SEIU-Local 399
              Job Level: Individual Contributor
              Department: Bellflower MOB - Family Medicine-Regular Clinic - 0806
              Pay Range: $26.12 - $28.94 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
              Travel: No At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

              Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

Keywords: Kaiser Permanente, Bellflower , Physician Scheduling Clerk / Bilingual, Other , Bellflower, California

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