Salesforce Administrator
Company: Medtronic
Location: Northridge
Posted on: April 24, 2024
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Job Description:
Salesforce Administrator
Do you have a passion for innovating and developing next generation
of Diabetes technology systems and platforms? Are you excited to be
a member of the team that builds technology solutions to transform
customer experience and modernize business processes? If so, you'll
be an awesome team member of our Digital Technology team!
Careers that Change Lives
At Medtronic Diabetes
(https://www.medtronicdiabetes.com/why-medtronic?utm_source=home&utm_medium=banner&utm_campaign=see-products#transforming)
, we are looking for a Salesforce Administrator who will be a
pivotal member of our platform team and have the responsibility to
lead software development projects and administer salesforce
platform enabling business applications across sales, service and
commerce.
Digital Technology - Digital Channels
A Salesforce Administrator is a key member of the Digital Channels
team, managing the digital commerce platform and omnichannel; the
role is focused on maintaining and developing on top of Salesforce
platform that powers applications for external facing customers and
partners across sales, service and commerce business
capabilities.
Diabetes impacts over 500 million
(https://www.idf.org/news/240:diabetes-now-affects-one-in-10-adults-worldwide.html)
people around the world - that's roughly one in 10 adults. That
means you probably know someone affected by this disease.
At Medtronic, our Diabetes Operating Unit focuses on improving the
lives of those within the global diabetes community. As a business,
we strive to empower people with diabetes to live life on their
terms by delivering innovation that truly matters and providing
support in the ways they need it. We're committed to meeting people
with diabetes where they are in their journey, always with an aim
to make their lives easier. Our portfolio of innovative solutions
is designed to provide customers greater freedom and better health,
helping them achieve better glucose control, while spending less
time managing their disease. #MDTDiabetesReferralCampaign
A DAY IN THE LIFE:
Responsibilities may include the following and other duties may be
assigned:
Setup of Salesforce services with hands-on administration of the
platform
Deliver state of the art global Digital Commerce Solutions and
Omnichannel services.
Highly Experienced in reviewing business requirements, defining
business process flows, system analysis, establishing requirements
standards and business process modeling analysis.
Provide technical guidance and solutioning for Salesforce
requests.
Experience in translating business needs into technical and
functional requirements stories.
Experience in Business Analysis and Quality Assurance relating to
Web-based, SOA/Web Services, digital commerce, and mobile
applications.
Complete understanding of Waterfall, Prototyping, Iterative and
Agile Software Development Methodologies (SCRUM/Kanban).
Organize joint development design sessions and joint requirement
planning sessions, walkthroughs, interviews, and workshops with
end-user/client/stakeholders along with the IT group.
Experience working with global development teams, supporting
multiple regional working models.
Outstanding business writing skills in developing Business
Requirement Document (BRD), Functional Specification Document
(FSD), Non-functional Requirements Document, Use Cases
Specifications, Software Requirements Specification (SRS).
Hands on experience in creating Activity Flow Diagrams, Use Case
Diagrams and Sequence Diagrams using modeling tools (Microsoft
Visio/Miro).
Knowledge of HIPAA compliance, consent, and privacy requirements is
preferred.
Knowledge of eCommerce administration (Salesforce Commerce Cloud
preferred), order processing, payment gateways, SSO capabilities
and subscription models.
Familiar with Marketing Cloud and Digital Omnichannel
solutions.
Familiar with Digital Marketing Analytics tools.
Highly motivated, organized and detail-oriented individual with
excellent communication and documentation skills.
Must Have: Minimum Requirements
Nice to Have
2+ years of experience working with Salesforce Clouds (Commerce
Cloud, Experience Cloud, Marketing Cloud, Sales Cloud, Health
Cloud)
Experience in Salesforce Administration
Salesforce certifications
SCRUM and SDLC experience
Previous experience in Digital Commerce, Demandware, CloudCraze, or
similar platforms
Strong written and oral communication skills (timely, clear,
concise, accurate, conclusive targeted to audience).
Experience with Digital Marketing Analytics
Ability to balance multiple assignments and deadlines at the
same-time
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push
the limits of what technology, therapies and services can do to
help alleviate pain, restore health, and extend life. We challenge
ourselves and each other to make tomorrow better than yesterday. It
is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful
innovations - but we will only succeed with the right people on our
team. Let's work together to address universal healthcare needs and
improve patients' lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section
of this job description are representative of those that must be
met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
For Office Roles: While performing the duties of this job, the
employee is regularly required to be independently mobile. The
employee is also required to interact with a computer, and
communicate with peers and co-workers. Contact your manager or
local HR to understand the Work Conditions and Physical
requirements that may be specific to each role. (ADA-United States
of America)
A commitment to our employees lives at the core of our values. We
recognize their contributions. They share in the success they help
to create.--- We offer a wide range of benefits, resources, and
competitive compensation plans designed to support you at every
career and life stage. Learn more about our benefits at
http://benefits.medtronic.com
This position is eligible for a short-term incentive plan.--- Learn
more about Medtronic Incentive Plan (MIP) on page 6 here .
The provided base salary range is used nationally (except in
certain CA locations).---The rate offered is compliant with
federal/local regulations and may vary by
experience,---certification/education, market conditions, location,
etc.------
Min Salary
94800
Max Salary
142200
It is the policy of Medtronic to provide equal employment
opportunity (EEO) to all persons regardless of age, color, national
origin, citizenship status, physical or mental disability, race,
religion, creed, gender, sex, sexual orientation, gender identity
and/or expression, genetic information, marital status, status with
regard to public assistance, veteran status, or any other
characteristic protected by federal, state or local law. In
addition, Medtronic will provide reasonable accommodations for
qualified individuals with disabilities.
Keywords: Medtronic, Bellflower , Salesforce Administrator, Other , Northridge, California
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